To deliver services at the highest quality level and meet operational requirements, we collect specific data categories. This information is essential for properly managing user profiles and internal processes.

Identity and contact information

During registration and verification, we require basic identifying information, such as first name, last name, date of birth (to confirm adulthood), and contact details. We also collect email addresses and, optionally, phone numbers, enabling effective account communication and authentication.

Technical data and device information

While using the platform, our systems automatically record technical parameters, including IP addresses, mobile device identifiers, operating system types and versions, and browser information. This data is crucial for monitoring platform stability and detecting/preventing unauthorized access attempts.

Transaction data and system activity

We record history of account activities, including account funding details, played game history, preferred games, and any withdrawals. This is standard practice in the online entertainment industry, aimed at ensuring accountability and supporting audit processes.

Communication with support

All interactions with our consultants, technical issue reports, and electronic inquiries are archived to maintain service continuity and improve support quality.

Data processing operations are grounded in sound legal bases. We act on the necessity of performing the contract for electronic services, including account management and fulfillment of user requests. We also use data based on our legitimate interest, ensuring network security, fraud prevention, and ergonomics-enhancing analytics. In legally required situations, we process information to comply with obligations imposed by competent authorities. When sending personalized marketing messages, we do so only upon users’ clear and voluntary consent.

Information is stored in our secure databases only for the period necessary to achieve the purposes for which it was collected. Retention periods depend on account activity and requirements set by legislation concerning electronic and financial record archiving. After defined deadlines, records undergo permanent deletion or strict anonymization procedures, ensuring they cannot be linked to a specific natural person.

To ensure full platform functionality, we collaborate with carefully selected service providers. This may include server infrastructure operators, analytical service providers, and cybersecurity specialists. All data-processing partners operate solely upon our documented instructions and are contractually bound to implement appropriate organizational and technical protection measures. We do not resell databases to third-party marketing agencies.

When system architecture requires data transfer outside the original jurisdiction, we ensure the process meets the highest security standards. All international data transfers are secured by suitable contractual clauses or carried out to countries providing an adequate level of digital rights protection.

We have implemented advanced security procedures to protect entrusted assets, using data transmission encryption, regularly audited network firewalls, and intrusion detection systems. Access to sensitive administrative information is strictly monitored and controlled. Nevertheless, due to the nature of the global network, we remind users that no method of transmission is absolutely reliable, and therefore, we recommend users exercise caution when managing their own authentication data.

Respecting digital rights means full transparency and access to information. Registered individuals have the right to request access to their stored data, correction of inaccurate entries, and, in legally specified situations, deletion of accounts and permanent erasure of activity history. Users also have the right to restrict processing, object to data usage for analytical purposes, and transfer their data in a structured format.

Individuals wishing to exercise their rights or having questions about privacy architecture are asked to contact our designated team. All requests should be sent to the dedicated email address: [email protected]. Every inquiry will be carefully reviewed, and a response will be provided within the statutory timeframe.

Due to technological environment evolution, this policy will undergo reviews and updates. Changes take effect upon publication of the new version in the dedicated platform section.